In our Surgery, we offer a wide range of specialist clinics to provide you the most appropriate care. This means you may not always see a GP, but please be re-assured all our staff are trained in guiding you to the best care available.
This may mean our admin staff ask questions about the reason for your call. Please do your best to provide as much information as you feel comfortable with.
If filling in a triage form, please ensure that you fill in as much information as you can, as this assists the GP to direct you to the most appropriate care without having to message you back to ask further questions.
We offer the following clinic types:
Specialist Paramedics
We have 3 Specialist Paramedics who are fully trained to see patients with all minor illnesses, as well as further advanced illnesses. This team are also trained in some long term conditions and are able to see patients with undifferentiated symptoms.
Diabetic Nurses
We have 3 specialist diabetic nurses who deal with any diabetic concerns
Practice Nurses
Our team of Practice Nurses are able to see patients with long term conditions, as well as child/travel/seasonal immunisations, hormone injections, contraception and other injections.
Asthma and COPD respiratory clinics.
Our team of paramedics and nurses offer support and reviews for these respiratory conditions.
Leg clinic
We offer a closed invite leg clinic service. During this session leg ulcer dressing and reviews. This is held at Stanley Park, Chippenham.
Healthcare Assistants
This group of staff are very well experienced and trained in various skills including phlebotomy, ECG’s, health checks, Diabetes monitoring etc.
Physio
We have 4 physiotherapists who work within the Primary Care Network
They can offer clinics for all patients over 16 who present with the following issues:
Musculoskeletal conditions: Lower Back Pain, Neck Pain, Sciatica, Tennis Elbow, Soft Tissue Injury’s, Sprains/Strains/Sports Injury’s, Arthritis, Problems with Muscles, Tendons, Ankle Sprains, Carpel Tunnel, Changes to Walking, Post Orthopaedic Surgery, Spinal-related Pain in Arms or Legs including nerve symptoms. Please access all information about this service on the link below.
They can deal with related medication and can authorise referrals with other services such as x-rays.
note: this team cannot deal with Pregnant women
The Living Well Team (Social Prescribing)
The Living Well Team recognises that a person’s health and well being can be determined by a range of social, economic and environmental factors. Social Prescribing looks to address a person’s needs in a holistic way, allowing the patient greater control of their health. Referrals to the team can be made by clinicians, family members, or patients themselves by contacting the practice and asking to speak directly with the team.
Our Living well team offer support to people in need whether that is around the community, or at home. They can offer a wide range of support with several personal issues, such as:
-Offering directions to referrals to local groups, community activities and self help programmes.
-Benefits and financial help
-Mental health/well being and isolation support.
You can contact the team by calling 01249 470703 or using the following email- Email: bswicb.livingwell.hathaway@nhs.net
