Smart Triage
We are moving to an improved online patient access system called Smart Triage, which is made by Rapid Health.
You will be able to submit a form to self-book medical appointments, and make administrative requests, at your convenience.
The new system will be available from 26/01/2026, To use this please use this link – Your GP practice – online services menu
Using The System
No registration or setting of passwords is required to access Smart Triage.
To be able to book your own appointments you must have a valid email address on your patient record. Therefore, we ask you to check and update your email address.
You can do this using the NHS App or using the change of personal details webform on our website.
Children under 16
For children under 16 years-old Smart Triage works slightly differently. You will be able to use the same link on our website to submit your child’s medical request, but you may not be able to book your own appointment. If you are not able to make your own booking, the request will be reviewed by someone at the practice, and they will get back to you. For those patients unable to access Smart Triage online, we will continue to assist over the phone.
While Smart Triage is proven to reduce phone waiting times,
the online system remains the faster way to access care.
